To make it easier and safer
to order our videos, we are able to give you a few options on how you
may order:
- Use our secure online shopping
cart. Visa and Master card is accepted. (More Info)
- Phone in your order with your
credit card number ready (Visa and Mastercard). Call TOLL FREE 1-800-698-8266
or (514)344-3703 Monday to Friday 9:00am to 5:00pm EST.
- Other - wire, check, money order. Please phone
OR E-MAIL us for
instructions.
Your
e-mail address, name and mailing address will be held in the strictest
confidence and will Not be sold, or given out to any third party.
- Currency: All
prices are in USA Dollars.
- Format:
All Video Tapes are in VHS-NTSC (North American) format, this is the
format used in USA and Canada. European customers please verify that
you can play VHS-NTSC Format tapes on your VCR, as it is not the same
as using the PAL Format which is used widely in Europe. We are sorry
we do not offer PAL format videos.
Shipping
-Discreet Packaging:
Shipped in Discrete Packaging
(plain package). There is no way of knowing the contents of the
package!!!
We use one of the following companies
for all shipments: Fed Ex Ground, The Postal Service, Fed Ex Overnight
for Overnight Deliveries.
Shipping Fee is $5.00 for the
first video and $2.00 for every other video in USA and Canada. Please
note that we have Specials which at times make the
shipping cost free, so please read our specials.
Shipping fees for International Orders (outside of Canada and
USA) are $15.00 for the first video and $5.00 for every other video.
If your item is ever damaged in shipping please contact us immediately.
How To Use The Shopping
Cart:
Select
the videos that you want to purchase by using the "Check Box" . Then
push the "Add" button to place selected video(s)
in your shopping cart. Choose "Check Out" when you are done shopping.
After you push the "Check Out"
Button you will offered an option to place the order online via secure
server or offline.
You can update the quantities
or clear your cart at any time using the "Update" or "Clear Order" buttons.
Credit
Cards:
We accept Visa, MasterCard - the
charge will be shown under "Club Video 29 Inc". On our order form please
be sure to list your biling address exactly as it appears on your credit
card statement.
Guarantees:
We do have a Price and Quality
guarantee. For more info please visit our Guarantee Page.
Comments:
Please note that your satisfaction
is of utmost importance to us. Please contact us if you have any further questions or comments.
Thank You
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Frequently Asked Questions
